Sales & Training Agents
Overview
This Sales Agent guide will assist you in learning how to make SoloAssist Sales. From the first point of contact with a sales customer to presenting a product demonstration online, through to a customer sale. As a SoloAssist Sales Agent, you will operate your own consulting business. You will need extensive building experience and knowledge in how to estimate jobs, setup and run building businesses, and be computer and software proficient with SoloAssist software.
Business Criteria
Business Criteria
We encourage Australian residents who want to build and grow their own business to support and promote the SoloAssist product range and community, which includes product sales, training, estimating services and business consulting.
If you meet the following criteria, please contact us with your business details so we can list you on our website to promote your business as part of the SoloAssist community support network.
What you need
- Have a registered business name, logo, ABN.
- Have a professional modern looking website we can link to.
- Have a business contact phone number clients can call you on.
- Have experience in building and estimating.
- Have a thorough, practical and technical understanding of the SoloAssist software and Help Centre.
- Have your own office space, computer with dual 24', 27“ screens.
- Have an active SoloAssist Estimating + Plans user subscription.
- Have reliable Internet connection for performing online sales demonstrations, training and consulting.
Sales Lead Screening
Sales Lead Screening
When first talking to a prospective sales customer, try to get a brief understanding of their business nature, then you will know how to explain the SoloAssist software benefits the best way.
You don't want to be wasting time if SoloAssist doesn't suit their business type.
Let them know SoloAssist has been specifically designed for small to medium building businesses and not medium to mega business. SoloAssist is primarily designed to suit all domestic construction and small commercial.
Example: Custom Built Homes, Alterations, Additions, Extensions, Renovations, Shop & Office Fitouts, Shed Tilt-ups.
Before booking in a customer for a demonstration ensure they download and install the SoloAssist Free Trial.
Sales Questions
These are typical sales questions you should be asking your customers.
Product Demonstration
Product Demonstration
Although we give the following recommendations, we want you to find what works best for you that converts the sales lead into a sale in the most effective way possible.
A product demonstration typically takes 45min-1.5hrs depending on how you present the product and how many questions the customer asks. Keeping structure and time is key.
The product demonstration should be carried out via remote assistance using Team viewer or LogMeIn/RescueAssist. This is done by view the customer's computer after they have downloaded and installed the SoloAssist Trial.
Before starting the demonstration, ensure the customer is prepared in advance with their Company Details, Logo, Client Details, and Job Plans as you will need these to set them up in the demonstration. If the demonstration turns into a sale, then the customer already has been setup. This technique will make the SoloAssist software feel more personal in the demonstration print reports and throughout the trial period after the demonstration.
Each customer is a little different and your instincts and life experience of reading their personality and situation will help greatly. Try not to let the customer deviate you off course otherwise you could be there 2-3hrs later and exhausted! We don't want that!
Online Demonstration
By using online remote assistance with TeamViewer, LogMeIn RescueAssist, GoToAssist or other, you can conduct a SoloAssist product demonstration. Below we have recommended a chronological list of tasks and features to include in your presentation.
Customer Sale
Customer Sale
When your customer purchases SoloAssist, ensure they select your business name as the Sales Agent in the SoloAssist online purchase form so the sale confirmation can be emailed to you at the time of purchase. Then you can forward a sales commission invoice on the following Monday to be paid by the following Friday.
