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SoloAssist - Purchase Terms


  1. This software is licensed per user. For SoloAssist Estimating and SoloAssist Estimating + Plan Scan, a user is given two activations to install the software on two computers only. For Plan Scan (Standalone), a user is given a single activation to install the software on one computer only.
  2. From the date of purchase a complimentary 12 months of software updates and technical support will apply. After this period a compulsory annual license renewal will apply which covers software updates, technical support and access to use the software. For SoloAssist Estimating and SoloAssist Estimating + Plan Scan, the annual renewal is $550.00 (Inc. GST) per user license. For Plan Scan (Standalone), the annual license renewal is $275.00 (Inc. GST) per user license.
  3. A complimentary remote assist setup session of 1 hour is granted to be used within 14 days after purchase.
  4. Training purchased will become void and non-refundable if not used within 90 days from the date of purchase.
  5. Refunds only apply within the first 30 days from the date of purchase, and only if the software has not been installed. An administration fee of $550.00 (inc. GST) will apply to all refunds.
  6. Some software features require an active Internet connection, including software updates, which are downloaded automatically while connected to the Internet. Anti-virus and firewall software may interfere with these features.
  7. SoloAssist reserves the right to change these terms and conditions at any time.

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